Privacy Policy

Effective Date: 16/11/2024

Introduction
Akura ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth). By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Transaction Information: Payment details and purchase history.
  • Technical Data: IP address, browser type, and other information collected automatically when using our website.
  • Optional Information: Any information you voluntarily provide, such as survey responses or customer service inquiries.

2. How We Collect Information
We collect information in the following ways:

  • When you make a purchase or create an account.
  • When you subscribe to our newsletter or marketing communications.
  • Through cookies and tracking technologies when you use our website.
  • From third-party services, such as payment processors, when applicable.

3. Use of Your Information
We use the information collected to:

  • Process and deliver your orders.
  • Communicate with you regarding your purchases or inquiries.
  • Send promotional materials and updates (you can opt-out anytime).
  • Improve our website and customer experience.
  • Comply with legal obligations.

4. Sharing Your Information
We may share your personal information with:

  • Service Providers: Third parties that assist us in delivering our services, such as payment processors, shipping companies, and marketing platforms.
  • Legal Obligations: Authorities or legal entities when required by law.

We will not sell or rent your personal information to third parties for their marketing purposes.

5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights and Choices
You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Withdraw consent where processing is based on your consent.

To exercise your rights, contact us.

7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website performance, and serve targeted advertisements. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our website.

8. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing your personal information.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. We encourage you to review this policy regularly.

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.